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How can we help you?

Getting Started
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What is Coinbits?
Setting up your Coinbits account
What insurance does Prime Trust offer?
What are the Know Your Customer (KYC) requirements?
How to link a new bank account to Coinbits
Features
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Buy Bitcoin
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Cash Out
Pricing
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What are your fees?
Security & Privacy
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How do you protect my personal information?
Where is my bitcoin held?
How to use two-step authentication
Common Questions
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How can I delete my account?
Do you have a mobile app?
Can I change the email address associated with my account?
Do you have a referral program?
How can I add a beneficiary to my Coinbits account?

Still need help?

Contact Us

Contact Us

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344 Grove St Unit 854, Jersey City, NJ 07302

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General Inquiries

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Coinbits Inc.
344 Grove St
Unit 854
Jersey City, NJ 07302

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Bank services are provided through our banking software provider, Prime Trust.

Disclosures: All investing involves risk. Past performance does not guarantee or indicate future results.  Please consider, among other important factors, your investment objectives, risk tolerance and Coinbits pricing before investing.  Coinbits does not provide investment, tax, or legal advice, and you are solely responsible for determining whether any investment, investment strategy or related transaction is appropriate for you based on your personal investment objectives, financial circumstances and risk tolerance. Coinbits may provide educational information about Bitcoin and other digital assets in order to assist its users in learning more about the various digital assets. Information may include, but is not limited to, blog posts, articles, or videos. The information provided on the Coinbits website does not constitute investment advice, financial advice, trading advice, or any other sort of advice, and you should not treat any of the website's content as such. Coinbits does not recommend that any digital asset should be bought, sold, or held by you. Coinbits will not be held responsible for the decisions you make to buy, sell, or hold digital assets based on the information provided by Coinbits.